Best Western Plus Kelowna Hotel & Suites, Kelowna ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

2402 Highway 97 N, Kelowna, Canada, V1X 4J1

Best Western Plus Kelowna Hotel & Suites offers 4-star accommodations and serves as a base for exploring the Okanagan. The hotel features a heated indoor mineral pool, outdoor hot tubs, and a wellness spa.

Rooms & Amenities

Guest accommodations include 176 rooms and suites, many with private patios or balconies overlooking the one-acre garden courtyard. Selected rooms feature kitchenettes, jetted tubs, and office space suitable for business use.

Dining Options

Dining options include the 97 Street Pub, offering daily food and drink specials with a focus on local beers and live sports. Additionally, a complimentary hot breakfast buffet is available every morning.

Leisure & Wellness

Leisure activities feature a heated indoor mineral pool with outdoor hot tubs, a fitness center equipped with modern equipment, and a wellness spa offering various treatments. The courtyard provides an inviting environment for relaxation and family picnics.

Business & Location

For business and events, the hotel contains 5,910 square feet of flexible meeting space and on-site catering services. It is conveniently situated with transport options including local bus routes and is within a short distance of shopping venues and attractions.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room Bath Tub Disability Access

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

Check Prices

Queen Suite Balcony Non-Smoking

Max:

4 persons

33 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Queen Room Two Queen Beds Courtyard View

Max:

4 persons

24 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Kelowna 4.3 km

Airports

Kelowna International (YLW) 9.8 km

Penticton Regional (YYF) 74.0 km

Train

The Old Woodshed Kelowna 4.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breakfast Bliss!

“The breakfast selection was fantastic, offering a variety of delicious options that surely kick-started my day!” view full review

Relaxing Pool Area

“The pool and hot tubs were a highlight of my stay, providing a perfect place to unwind and enjoy some leisure time.” view full review

Comfortable Accommodations

“My room, facing the courtyard, was not only spacious but also incredibly quiet, creating a peaceful retreat after a long day.” view full review

Easy Access Parking

“The guest parking was convenient and free, making unloading our stuff effortless while we settled in.” view full review

General

No smoking on site
Internet access
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Saltwater pool
Indoor swimming pool
Garden area
BBQ facilities
Spa & wellness centre
Jacuzzi
Massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2402 Highway 97 N, Kelowna, Canada, V1X 4J1

Map view

2402 Highway 97 N, Kelowna, Canada, V1X 4J1

City landmarks

Market

Kelowna Farmers' and Crafters' Market

1.4 km

Park

Mission Creek Regional Park

990 m

Store

EXIT Kelowna Escape Games

980 m

Shopping Area

Orchard Park Shopping Centre

1.6 km

Store

Costco Wholesale

790 m

Kelowna Q Club

720 m

2280 Baron Rd

Real Canadian Superstore

1.3 km

Orchard Park Mall

1.0 km

Oriental Supermarket

1.1 km

Mall

Orchard Plaza I

1.3 km

Cineplex Cinemas Orchard Plaza

1.4 km

Orchard Plaza Mall

1.4 km

Church

New Life Church

1.4 km

Elks Lodge

1.5 km

SnowSkool

1.6 km

Benvoulin Heritage Church

1.7 km

Park

Schoen Lake Provincial Park

1.7 km

948 McCurdy Rd

Energyplex Family Recreation Centre Kelowna

2.5 km

Planet Lazer

1.8 km

Golf Course

Kelowna Golf And Country Club

1.9 km

Church

Trinity Baptist Church

2.0 km

Church

Grace Baptist Church

2.1 km

Stadium

Apple Bowl Stadium

2.1 km

Kelowna Bible Chapel

2.1 km

1800 Parkinson Way Spall & Enterprise

Parkinson Recreation Centre

2.2 km

Golf Course

Scandia Golf & Games

2.8 km

Aurora's Natural Health Ctr

2.3 km

Show in Motion

2.3 km

Valley Pool and Spa

2.4 km

Park

Ben Lee Park

2.0 km

Nearby

2280 Leckie Rd

Thompson Okanagan Tourism Association

510 m

Restaurants

97 Street Pub

190 m

2400 Highway 97 N

De Dutch Pannekoek House

260 m

2080 Springfield Rd

Cactus Club Cafe

990 m

200-1575 Banks Rd Unit 200

Montana's

1.0 km

1500 Banks Rd Unit 400

C-Lovers Fish & Chips

460 m

335-2339 Highway 97 N

Pur & Simple

970 m

1575 Banks Rd

88 Grand Buffet

580 m

2339 Highway 97 N

JOEY Kelowna

1.3 km

2475 British Columbia 97

Hoang Gia

1.2 km

2469 Hwy 97

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

clean

friendly staff

maintenance issues

accessibility problems

7.4/10

Very good

Rooms

8.3

Location

7.5

Service

8.0

Dining

6.8

Peter

United Kingdom, November 2023

8.0/10

The hotel exceeded my expectations, providing a great environment to recover from a long international flight. The room was very well appointed and clean, offering a good variety of healthy choices. However, the location had some issues with maintenance and accessibility, impacting its appeal.

Rooms

9.0

The room was beyond what I expected, very well appointed, and clean.

Service

9.0

The staff was extremely friendly and accommodating, going above and beyond to serve.

Location

7.0

The hotel was easy to get to and central to everything, but had some issues with maintenance and accessibility.

Dining

8.0

The dining experience was above average, with a good variety of options.

Facilities

7.0

The facilities were satisfactory, meeting basic needs.

clean

maintenance issues

Amanda

United Kingdom, November 2023

7.2/10

Our stay was a great value for money, with clean and comfortable rooms perfect for our family of four. The friendly staff made us feel welcome, although an early check-in meant some dark areas around, but the location near the plaza made up for it.

Rooms

8.0

The rooms were perfect for our family of four, clean, had coffee and tea making facilities, and provided good parking. However, our room wasn't ready until 6 pm.

Service

6.0

The service wasn't very friendly, but they were attentive with regular cleaning. Talking and vacuuming early in the morning was a bit off, but no major issues during our stay.

Location

7.0

The location was very good, just besides a plaza with plenty of restaurants. Although it was a bit dark due to early check-in, the proximity to local facilities was a plus.

Dining

8.0

The breakfast was probably the best I've had at a hotel. Despite some hype, the selection of local cold cuts left something to be desired.

Facilities

7.0

The facilities were adequate for our needs, although nothing exceptional stood out during our stay.

John

United Kingdom, October 2023

7.8/10

Staying on the second floor was a great experience with a new fast elevator and no waiting. The room was very spacious and comfortable, equipped with working terminals. The un-carpeted floor and patio door leading to a nice grass area added to the charm, opening up to a large park-like setting perfect for exercising my dog.

Rooms

9.0

The room was big and comfortable, with convenient working terminals and a lovely patio door opening to a green area.

Service

8.0

The staff was super accommodating, offering early check-in and late check-out at no charge. They were happy, smiling, and interactive even at early hours, making the stay pleasant.

Location

8.0

The location, although dark compared to online pictures when we arrived early, was bright, open, and inviting overall. It also served a complimentary breakfast which was a nice touch.

Dining

6.0

The dining was plentiful but of lower quality. However, the simple breakfast filled us up for the day, and navigating around the building was easy.

Facilities

8.0

The hotel facilities were in good condition, making the stay enjoyable and convenient.

spacious rooms

lower quality dining

Pete

United States, August 2023

7.4/10

I had a mixed experience at the hotel. The location was great, with friendly service, but the room situation was a bit disappointing due to overbooking. The dining options were limited, but the facilities were good.

Rooms

7.0

My room was on the 3rd floor, not waterfront as I expected due to overbooking of suites, but it was still comfortable.

Service

9.0

The staff were friendly and helped us with our canoe on the roof of the truck, which was much appreciated.

Location

8.0

The hotel is between the Rockies and the coast, offering a unique setting for guests.

Dining

5.0

The breakfast was not gluten-free, and the eggs and sausages were disappointing, following the trend in these types of hotels.