Best Western Plus Kelowna Hotel & Suites, Kelowna ➤ Reviews, Rooms & Prices 2025

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About the Hotel

2402 Highway 97 N, Kelowna, Canada, V1X 4J1

The Best Western Plus Kelowna Hotel & Suites is an eco-friendly accommodation situated in the heart of the Okanagan Valley. It serves as an ideal base for exploring outdoor activities year-round, including skiing and winery tours. The hotel features an extensive solar hybrid water-heating system, highlighting its commitment to sustainability.

Location

Located just 6 miles from Kelowna International Airport, the hotel is easily accessible for travelers. It is positioned near local attractions, such as the historical Kettle Valley Railway and numerous ski resorts, including Big White and SilverStar. The surrounding area supports a diverse range of outdoor activities, from hiking and biking to wine tours and skiing.

Rooms

The hotel offers 176 non-smoking rooms and suites, each equipped with a private patio or balcony overlooking the one-acre garden courtyard. Accommodations include options such as Double Queen Courtyard Rooms, King Suites with full kitchens, and accessible rooms tailored to meet various needs. Many suites also feature amenities like air-jetted tubs and kitchenettes, making them suitable for both families and business travelers.

Eat & Drink

On-site dining is provided by the 97 Street Pub, which features a menu with local food and drink specials, including Okanagan beers and live music events. Guests can also enjoy a complimentary hot breakfast daily, available in the atrium or as a Grab & Go option. The hotel’s event catering prioritizes locally sourced ingredients, ensuring fresh and quality offerings for special occasions.

Leisure & Business

The hotel's leisure amenities include a heated mineral indoor pool, two outdoor hot tubs, and a full-service wellness spa offering various treatments. For business needs, the hotel features a 5,910 square-foot conference center that can accommodate events of up to 200 people, complete with high-speed internet and on-site catering. The fitness center is equipped with state-of-the-art exercise equipment, allowing guests to maintain their fitness routines.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

4 persons

24 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Queen Suite

Max:

5 persons

33 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Family Queen Suite

Max:

5 persons

33 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Kelowna 2.7 mi

Airports

Kelowna International (YLW) 6.1 mi

Penticton Regional (YYF) 46.0 mi

Train

The Old Woodshed Kelowna 2.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast offered a wonderful variety of options that catered to all tastes, making each morning enjoyable.” view full review

Immaculate Rooms

“The rooms were consistently clean and well-equipped, providing a comfortable and pleasant atmosphere during my stay.” view full review

Reliable WiFi

“The WiFi connection was strong and dependable, allowing me to stay connected without any interruptions.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Laundry
Dry cleaning

Dining

Bar/ Lounge area
Picnic area/ Tables

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Saltwater pool
Indoor swimming pool
Sun loungers
Garden area
BBQ facilities
Spa & wellness center
Jacuzzi
Massage

Room features

Wi-Fi in rooms
Air conditioning
Heating
Patio
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2402 Highway 97 N, Kelowna, Canada, V1X 4J1

Map view

2402 Highway 97 N, Kelowna, Canada, V1X 4J1

City landmarks

Market

Kelowna Farmers' and Crafters' Market

4500 ft

Parks

Mission Creek Regional Park

3300 ft

Store

EXIT Kelowna Escape Games

3300 ft

Shopping Area

Orchard Park Shopping Centre

1.0 mi

Store

Costco Wholesale

2600 ft

Kelowna Q Club

2400 ft

2280 Baron Rd

Real Canadian Superstore

4200 ft

Orchard Park Mall

3300 ft

Oriental Supermarket

3700 ft

Mall

Orchard Plaza I

4400 ft

Cineplex Cinemas Orchard Plaza

4500 ft

Orchard Plaza Mall

4500 ft

Church

New Life Church

4700 ft

Elks Lodge

4900 ft

SnowSkool

1.0 mi

Benvoulin Heritage Church

1.0 mi

Parks

Schoen Lake Provincial Park

1.0 mi

948 McCurdy Rd

Energyplex Family Recreation Centre Kelowna

1.5 mi

Planet Lazer

1.1 mi

Golf Course

Kelowna Golf And Country Club

1.2 mi

Church

Trinity Baptist Church

1.2 mi

Church

Grace Baptist Church

1.3 mi

Stadiums

Apple Bowl Stadium

1.3 mi

Kelowna Bible Chapel

1.3 mi

1800 Parkinson Way Spall & Enterprise

Parkinson Recreation Centre

1.3 mi

Golf Course

Scandia Golf & Games

1.8 mi

Aurora's Natural Health Ctr

1.4 mi

Show in Motion

1.4 mi

Valley Pool and Spa

1.5 mi

Parks

Ben Lee Park

1.2 mi

Nearby

2280 Leckie Rd

Thompson Okanagan Tourism Association

1700 ft

Restaurants

97 Street Pub

700 ft

2400 Highway 97 N

De Dutch Pannekoek House

900 ft

2080 Springfield Rd

Cactus Club Cafe

3300 ft

200-1575 Banks Rd Unit 200

Montana's

3300 ft

1500 Banks Rd Unit 400

C-Lovers Fish & Chips

1600 ft

335-2339 Highway 97 N

Pur & Simple

3200 ft

1575 Banks Rd

88 Grand Buffet

2000 ft

2339 Highway 97 N

JOEY Kelowna

4200 ft

2475 British Columbia 97

Hoang Gia

3900 ft

2469 Hwy 97

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

clean

friendly staff

maintenance issues

accessibility problems

7.4/10

Very good

Rooms

8.3

Location

7.5

Service

8.0

Dining

6.8

Peter

United Kingdom, November 2023

8.0/10

The hotel exceeded my expectations, providing a great environment to recover from a long international flight. The room was very well appointed and clean, offering a good variety of healthy choices. However, the location had some issues with maintenance and accessibility, impacting its appeal.

Rooms

9.0

The room was beyond what I expected, very well appointed, and clean.

Service

9.0

The staff was extremely friendly and accommodating, going above and beyond to serve.

Location

7.0

The hotel was easy to get to and central to everything, but had some issues with maintenance and accessibility.

Dining

8.0

The dining experience was above average, with a good variety of options.

Facilities

7.0

The facilities were satisfactory, meeting basic needs.

clean

maintenance issues

Amanda

United Kingdom, November 2023

7.2/10

Our stay was a great value for money, with clean and comfortable rooms perfect for our family of four. The friendly staff made us feel welcome, although an early check-in meant some dark areas around, but the location near the plaza made up for it.

Rooms

8.0

The rooms were perfect for our family of four, clean, had coffee and tea making facilities, and provided good parking. However, our room wasn't ready until 6 pm.

Service

6.0

The service wasn't very friendly, but they were attentive with regular cleaning. Talking and vacuuming early in the morning was a bit off, but no major issues during our stay.

Location

7.0

The location was very good, just besides a plaza with plenty of restaurants. Although it was a bit dark due to early check-in, the proximity to local facilities was a plus.

Dining

8.0

The breakfast was probably the best I've had at a hotel. Despite some hype, the selection of local cold cuts left something to be desired.

Facilities

7.0

The facilities were adequate for our needs, although nothing exceptional stood out during our stay.

John

United Kingdom, October 2023

7.8/10

Staying on the second floor was a great experience with a new fast elevator and no waiting. The room was very spacious and comfortable, equipped with working terminals. The un-carpeted floor and patio door leading to a nice grass area added to the charm, opening up to a large park-like setting perfect for exercising my dog.

Rooms

9.0

The room was big and comfortable, with convenient working terminals and a lovely patio door opening to a green area.

Service

8.0

The staff was super accommodating, offering early check-in and late check-out at no charge. They were happy, smiling, and interactive even at early hours, making the stay pleasant.

Location

8.0

The location, although dark compared to online pictures when we arrived early, was bright, open, and inviting overall. It also served a complimentary breakfast which was a nice touch.

Dining

6.0

The dining was plentiful but of lower quality. However, the simple breakfast filled us up for the day, and navigating around the building was easy.

Facilities

8.0

The hotel facilities were in good condition, making the stay enjoyable and convenient.

spacious rooms

lower quality dining

Pete

United States of America, August 2023

7.4/10

I had a mixed experience at the hotel. The location was great, with friendly service, but the room situation was a bit disappointing due to overbooking. The dining options were limited, but the facilities were good.

Rooms

7.0

My room was on the 3rd floor, not waterfront as I expected due to overbooking of suites, but it was still comfortable.

Service

9.0

The staff were friendly and helped us with our canoe on the roof of the truck, which was much appreciated.

Location

8.0

The hotel is between the Rockies and the coast, offering a unique setting for guests.

Dining

5.0

The breakfast was not gluten-free, and the eggs and sausages were disappointing, following the trend in these types of hotels.